CCS Factory Authorized Service Centers provide rapid turn-around on repairs by factory-trained and certified technicians. Service contracts and preventative maintenance agreements extend the life of installed equipment and can provide onsite response to ensure peak performance.
CCS’ approach to managing and maintaining customer satisfaction is to provide pro-active prescheduled, preventative service calls, onsite support visits and customer satisfaction review meetings. Solid system designs and implementation, along with strategic and thorough post-installation communication are a necessity for true customer satisfaction.
What We Can Do For You!
CCS provides full-service integration, installation, training and maintenance of audio and video equipment, including large format LCD displays, digital projectors, interactive whiteboards, room control systems, audio systems, high definition videoconferencing systems and more.
The company has expanded from a two-person operation to one of the largest A/V integrators in the U.S. with more than 300 employees and regional sales coverage to almost every state in America.
#1 Commercial Audio Visual Integrator
Commercial Integrator Magazine, 2014
Design & Engineering
The CCS Engineering Department is comprised of top industry design personnel, many having 20-30 years experience in the audio video field. We design and install a variety of project types such as conference rooms, executive board rooms, training centers, classrooms, auditoriums, hotels and casinos.
Documentation
CCS’ Systems Integration division consists of experienced system engineers and programmers, project managers, audio engineers, video conferencing specialists and 60+ full time installers. Dedicated teams interface throughout every project with architects, consultants, facilities managers, IT staff, and corporate management.
Installation & Integration
The CCS Installation & Integration division consists of experienced AV system engineers and programmers, project managers, audio engineers, video conferencing specialists and a large fleet of factory trained full time installers. Dedicated teams interface throughout every project with architects, consultants, facilities managers, IT staff and corporate management.
Project Management
Audio visual is usually the last step in a new build or renovation. A/V contractors have a particular challenge because while installing audio/video equipment, along with controls and automation, the project manager needs to account for delays in every other trade and still deliver on – or ahead of – schedule. Effective project management requires a concerted effort among the end user, integrator and other trades to take proactive steps to satisfy the client’s expectations while anticipating the schedules of various factions on a job.
Service & Maintenance
Proper servicing and regular maintenance of your AV system is essential to keep everything running as it should. A manufacturer’s warranty is important, but doesn’t cover system troubleshooting, removing malfunctioning equipment, re-installing equipment after repair or routine audio video equipment maintenance. Let CCS worry about your AV system maintenance for you and make it easy for you to continue business as usual.
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